At TysonCooper our customers have always been at the heart of everything we do – offering a consultative approach that focuses on your wants and needs, helping you get the very best value for your money when it comes to buying, financing or leasing your next new vehicle.
In these unprecedented times, with COVID-19 shutting our schools and limiting our travel (amongst other things), we are shifting the focus even more towards help and advice – a little more ‘consultative’ and a little less ‘sales’ in our approach, you might say.
We know we’re not in the type of business that can mobilise to support the isolated over–70s, or change our model to deliver essential household goods to your door, or offer free resources to parents faced with home schooling their children… but we can do our bit in our own way: we can offer our support and specialist expertise on all things automotive.
We know that for many of you, your next vehicle is the last thing on your mind (understandably). But for those of you who need to plan ahead because your PCP deal is coming to an end, or your PCH car is due to go back in the coming months (or those of you who need something positive to think about and do while staying at home), then we are here to help – we will listen and advise in any way we can.
If you currently have a car on order with us, please be assured that we will be keeping you in the loop regarding delays as much as possible. With most European car factories closed – and some helping with the national crisis by switching to manufacturing much-needed ventilator parts – there will of course be an impact. We are working to bring you accurate information on this as soon as it becomes available, but please feel free to call us at any time if you have any questions.
We can also help our business customers in various ways to control costs relating to their current company vehicles, which we know will be front of mind for many business owners and directors at the moment, with many companies wondering what the longer-term financial impact of this global crisis is likely to be. We can help you plan for the future by reducing costs now.
As the health and wellbeing of our staff, customers and partners (and their respective families) are of utmost importance to us – and the fact that we all want to do our civic duty – we will be working remotely for the foreseeable future. However, as our business model means we’re mostly telephone and email based anyway, this will not impact the delivery of our services to you, should you wish to take advantage of them.
To have a chat with one of our friendly advisers about any of these things, please call us on 01473 372020 or use our contact form.